Privacy Policy

Personal Data

In the EU’s General Data Protection Regulation (GDPR), Personal Data is defined as “…any information relating to an identified or identifiable natural person (“data subject”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.”

How we use your information

The following privacy policy will outline how Nene Legal will collect and use your data. This is done so that we can:

  • Production of legal documents (Wills, Probate, Funeral Plans, LPA)
  • Provide relevant advice
  • Respond to request information
  • Respond to complaints
  • Provide legal services (IHT Planning)
  • Periodically record calls for training and monitoring purposes.
  • Refine our website and improve your experience when using it through cookies

Why do we need to collect and store personal data?

In order for us to do any of the above, we must collect and store your data firstly for correspondence purposes. We will ensure that the information collected will only be used for its intended purpose and does not constitute an invasion of your privacy.
Nene Legal may wish to contact you for marketing purposes, however, we would contact you for additional consent for that purpose if not already given.

Who we are

Our website address is https://nenelegal.co.uk.

The Owner and Data Controller for Nene Legal is Simon Bonanno.  You can contact me at:

simon@nenelegal.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Through our contact form, we collect your name and email address.  These details are not stored on our website but are emailed to me at simon@nenelegal.co.uk.  We ask for these details so that we can contact you regarding your enquiry.

Our website designers, IMC Pro Solutions Ltd have access to the structure of our Contact Form but have no access to any data sent through the form.

We do not share your data with any third parties.

You can request exporting or deleting any data stored on you by contacting me at simon@neneegal.co.uk.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Personal Data is collected for the following purposes and using the following services:

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Maps widget (Google Inc.)

Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate the content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

SPAM protection

This type of service analyses the traffic of this Application, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

How will we use the personal data we collect about you?

Processing data constitutes as collecting, storing and using. We will process this data in accordance with the GDPR. We will do our utmost to keep your information accurate and up to date and not
keep it longer than is necessary. Nene Legal may issue occasional reminders to all customers to keep
their contact details up to date and will update them accordingly.
Please be advised that there is information that we are required to keep in accordance with the law,
such as information needed for tax and audit purposes. Personal data may be held for longer than
these periods, however, this will depend on the individual needs of the company.

Who we share your data with

We may need to pass your details onto third parties who are either contracted to or part of the Nene Legal. 3rd parties currently working with include name of company and address any third parties who we do pass your details onto are obliged to store your details securely and only process them if responding to will writing, tax advice, funeral planning, Government forms, Medical examination boards and such bodies that are responsible to provide or enhance our service to you on our behalf. When the time comes that they no longer require your personal data, they will dispose of this accordingly and in line with our company policy. If we wish to pass your personal data to a third party, we will only do so with your explicit consent, unless we are legally obliged to do so otherwise.

Under what circumstances will we contact you?

We will only ever contact you when necessary, or when you have requested that we do so. We do
not mean at any point to be intrusive or ask for unnecessary information. We will do our best to
ensure that the information we hold is as secure as possible to minimise the risk of unauthorised
access or disclosure.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Can you find out about the personal data that we hold about you?

If you want to see what personal data we hold on you and how it is processed, you may contact us to
request this. This is known as a Data Subject Access Request (DSAR) and you must request this in
writing (either by post or email), providing the necessary identification before any information is
released. If Nene Legal do store any of your personal data, you may request information on the
following:

  • Identity and the contact details of the person or organisation that has determined how and
    why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the GDPR owner, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Nene Legal or a third party,
    information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation,
    information about how we ensure this is done securely. The EU has approved sending
    personal data to some countries because they meet a minimum standard of data protection.
    In other cases, we will ensure there are specific measures in place to secure your
    information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement or a
    requirement necessary to enter into a contract, as well as whether you are obliged to
    provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information about automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will you need to provide in order to access this?

Nene Legal will accept the following forms of ID when information on your personal data is
requested:
Passport; Photo Driving Licence; Utility Bill (from the last three months); Notarised ID Document.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Contact details of the GDPR Owner
If you wish to submit a DSAR or have any questions regarding this privacy statement, you must do
so in writing using the following information.

Nene Legal,
9 The Old Baptist Chapel,
Little Street,
Rushden,
Northamptonshire,
NN10 0LS
Email: documents@nenelegal.co.uk

Telephone:
01933 588 990

Use of cookies on this site

To make this site simpler, small data files are placed on your computer. These are known as cookies.
Most big websites do this too.
They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new
    page;
  • remembering information you’ve given (e.g. your postcode) so you don’t need to keep
    entering it; measuring how you use the website so we can make sure it meets your needs.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for
you. Indeed, you can manage and/or delete these small files as you wish.

You can opt out of Google Analytics cookies for all sites.

To learn more about cookies and how to manage them, visit AboutCookies.org.

i) First Party Cookies
These are cookies that are set by this website directly.
We use Google Analytics to collect information about how people use this site. We do this to make
sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics
stores information about what pages you visit, how long you are on the site, how you got here and
what you click on. We do not use cookies to collect or store your personal information (e.g. your
name or address) so this information cannot be used to identify who you are.
There are also cookies that store basic data on your interactions with WordPress, the CMS running
this website.
ii) Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site.
Cookies of this type are the sharing buttons across the site allow visitors to share content onto social
networks. Cookies are currently set by Twitter, Facebook and Google+. If you want to prevent sites
setting third-party cookies, instructions to do so are here.
iii) Log Files
Log files allow us to record visitors’ use of the site. These logs are automatically generated from all
our visitors, which we use to make improvements to the layout of the site and to the information in
it, based on the way that visitors move around it. Log files do not contain any personal information
about you.

Links to other websites

Our website contains links to our partners, as well as other external sites. You should note, that if
you click through to any of these external sites, we do not have control over that site (unless it is a
website which forms part of the Nene Legal) We cannot be responsible for the protection of any
information that you provide to these other websites as they are not governed by this privacy
statement. You should always exercise caution and look at the privacy statement of whichever
website it is that you are visiting.

Policy Changes

Nene Legal reserves the right to change this privacy policy and will post any revisions on this website. Your continued use of this website will be subject to the then-current privacy policy.